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On-boarding Briefing for Video Team

A warm welcome to the Vivid Snaps Video Team! We are excited to have you on board and we hope this article will help you to settle into your new role here.

Meet the Team

These are the people you will be working the closest with.

Rachel Ong – Video Team Lead, Videographer

Rachel (that’s me) has been with the company since April 2019. The desk scattered with Marvel collectibles belongs to her.

Gwendolyn Koh – Video Editor

Gwendolyn (we usually call her Gwen) joined shortly after and has developed a habit of making Telegram stickers of our colleagues when she’s not busy with projects.

Melvin Mak – Videographer

In late 2019, Melvin (he prefers Mel for short) completed this trinity. He will be the first to tell you of his doppelgänger/long-lost brother, Show Luo. Let us know if you see the resemblance when you meet him.

Company Culture

Personal responsibility is highly valued in Vivid Snaps and is defined as the level of commitment one is willing to make in setting and achieving clear goals.

Being Responsible At Work Means

  • Being mindful of your actions and words
  • Taking full ownership of your decisions, even when some of them result in mistakes
  • Showing initiative instead of constantly waiting on instructions
  • Developing self-awareness
  • Always doing your best

A team member with a strong sense of personal responsibility is deemed as both trustworthy and dependable.

At Vivid Snaps, we are committed to your career growth. Appraisals are conducted quarterly to ensure you stay on track with not only your professional goals, but your personal ones too.

Above all, we are a forward-thinking team. We plan to be around for the next decade or more, and we do this by looking at the bigger picture, relentlessly improving on our processes and embracing change.

Roles and Responsibilities


A producer manages the production process from start to finish. They are primarily in charge of setting budgets, organising logistics and deadlines, but may also help with the creative direction of a project, such as conceptualising ideas and writing scripts.

Desirable traits of a good producer

  • Knowledgeable in all aspects of the production pipeline
  • Strong communication skills
  • Exceptional time management
  • Ability to multitask
  • An expert problem solver

Throughout all stages of the production process, you will be the main point of contact between team members, the client, and other various personnel of the video shoot.


A videographer operates digital cameras to capture footage for small-scale video productions, including live events, documentaries, short films, weddings, interviews, training videos and more. They are often required to render assistance in storyboarding, directing, sound recording, lighting and editing.

A competent videographer should

  • Be proficient with video equipment
  • Understand filmmaking principles
  • Have good physical fitness
  • Have a keen eye for aesthetics
  • Be detail-oriented

To excel as a videographer, you need to be an enthusiastic learner. In this fast-paced technological landscape, stay informed of the latest developments so you can improve your offering continuously.


An editor uses their creative and technical skills to assemble raw material into a finished product suitable for broadcasting. This is a key role in the post-production stage and the craft of an editor greatly determines the quality of the final video.

Qualities of a capable editor are

  • A strong sense of aesthetics
  • Knowing how to tell a story visually
  • The ability to work under pressure and with deadlines
  • Mastery of editing software
  • Objectivity in executing client briefs and revisions

Every video is unique, therefore each should be approached respectively to achieve the most impactful results. This is where your versatility as an editor will shine.

Our Workflow

For most events, videographers will work autonomously on-site after receiving prior instructions from the client and project coordinators. Standard deliverables are

  • A video highlight length of approximately 1~5mins
  • First cut lead time of 7-10 working days
  • Two rounds of complimentary changes
  • Raw footage if requested

In commercial productions, the development of a video is divided into three distinct stages.


Producers will discuss with the client their requirements and budget. When the project kicks off, videographers are roped in to help with ideation, shooting boards and devising the best course of action.

Once the script is finalised, producers need to create a production calendar detailing soft and hard deadlines, the shooting window, and any other project fundamentals such as casting, location scouting and so on.

Before the shoot, the producer has to send out the call sheet and shooting schedule to the cast and crew, informing them of the reporting time and venue, weather conditions, parking regulations, and all other pertinent details.


On set, a producer manages talents, handles petty cash, collects release forms and serves the client by making sure they are happy with the shots.

A videographer’s job during the shoot, on top of operating the camera, frequently includes directing the talent, controlling the lighting of a scene and being the location sound recordist.


After filming is complete, the footage is passed to the editor for data wrangling and assembling. The producer will monitor the edit and relay client comments, ensuring the cohesiveness, quality and timeliness of the deliverables.

Finally, the producer wraps up the project by tallying the finances and filing all the paperwork.

Code of Conduct

Vivid Snaps takes a customer-focused approach towards every project we embark on. We believe what sets us apart is our constant pursuit of excellence and our willingness to go the extra mile for our clients.

Customer Service

  • Always strive for 100% customer satisfaction
  • Reply queries as soon as possible
  • Be polite
  • Honour promises made


  • Dress appropriately
  • Be an expert in your area
  • Have integrity
  • Extend respectful behaviour to everyone you meet
  • Always be punctual
  • Maintain a positive mindset
  • Use proper English

Thank you for taking the time to read this article. We look forward to cultivating a wonderful working relationship with you!

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